Bagh1 Privacy Policy — Your Data Is Safe With Us

1 Introduction

Bagh1 (https://bagh1.onl) is an online gaming and betting platform serving users in Bangladesh. We understand that your personal information is valuable and sensitive. This Privacy Policy clearly explains how bagh1 collects, uses, and protects your data.

By using the bagh1 website or app, you agree to this Privacy Policy. We recommend reading it in full before creating an account.

2 What Information Is Collected

Bagh1 only collects information that is genuinely necessary to operate the platform. A detailed list is provided below:

Personally Identifiable Information:

• Full name and date of birth
• Email Address & Mobile Number
• Residential Address
• National ID or passport number (for KYC verification)

Financial Information:

• Mobile Banking, Nagad, or Rocket account number
• Bank account details (for withdrawals)
• Transaction History

Technical Information:

• IP Address & Device Type
• Browser information and operating system
• Login time and session information
• Gaming Activity Log

3 How We Collect Information

Bagh1 collects your information in several ways:

• At the time of direct registration: Information you provide when creating an account is collected directly.
• During the KYC Process: Required documents are collected during identity verification prior to withdrawal.
• Automatically: When you use bagh1, technical information such as your IP address, browser details, and cookies is collected automatically.
• From Payment Gateway: Relevant information is exchanged with payment processors during deposit and withdrawal transactions.
• Via Customer Support: If you contact support, that conversation may be recorded.

4 Purpose of Data Use

Bagh1 uses your information for the following purposes. Each use is specific and necessary:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To ensure the smooth operation of gaming, betting, deposit, and withdrawal services.
• Identity Verification: To prevent fraud and verify that each account belongs to a real person.
• Legal Compliance: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) legal obligations.
• Contact: To send important updates, security alerts, and promotional offers.
• Platform Improvement: To analyze user experience and improve bagh1's services.
• Responsible Gaming: To identify problematic gaming behaviour and provide timely support.

5 Data Sharing Policy

Bagh1 does not generally share your information with third parties. However, limited sharing may occur in the following circumstances:

• Payment Processor: Necessary information is shared to process transactions with Mobile Banking, Nagad, Rocket, and bank partners.
• Legal Authorities: Providing information in response to a court order or valid request from a government authority is a legal obligation.
• Security Partners: Limited technical data may be shared with trusted technology partners for fraud detection and cybersecurity purposes.
• Game Provider: Minimum necessary data may be shared with the relevant game provider to operate third-party games.

All third parties with whom data is shared are contractually bound to uphold bagh1's privacy standards.

6 Cookies Policy

Bagh1 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and ensuring the platform functions properly.
• Performance Cookies: Helps improve the platform by analysing which pages are used most.
• Functionality Cookies: Used to remember your language preferences and settings.
• Marketing Cookies: Used to show you relevant offers based on your preferences.

You can disable cookies through your browser settings. However, disabling certain essential cookies may cause some bagh1 features to not function properly.

7 Data Protection

Bagh1 uses industry-standard technologies and practices to protect your information:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: Advanced firewalls are used to prevent unauthorised access.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Regular Audits: Regular security audits are conducted by third-party experts.
• Restricted Access: Only authorized personnel can access your information, and only when necessary.

8 Data Retention Period

Bagh1 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: Retained for the duration of the active account and for a further 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for up to 5 years after account closure.
• Log Files: Generally retained for 90 days to 1 year.
• Marketing Preferences: Unsubscribing takes effect immediately.

9 Your Rights

As a bagh1 user, you have the following rights over your own data:

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances. However, some data may not be erasable due to legal obligations.
• Right to Object to Processing: You may object to certain types of data processing, including marketing communications.
• Right to Data Portability: You may request a copy of your data in a standard, portable format.

To exercise these rights Contact Us. We will endeavour to respond to your request within 30 business days.

10 Privacy of Minors

Bagh1 does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

If you are aware that a minor has created an account on our platform, please notify our support team immediately. The account and all associated data will be deleted.

11 Policy Changes

Bagh1 may update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or through a notice on the platform.

Continued use of bagh1 after any changes takes effect constitutes your acceptance of the updated policy. We recommend checking the "Last Updated" date at the top of the page from time to time.

12 Contact

For any questions or requests regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Chat with us directly via the platform's Support section
• Response Time: Typically responded to within 1–3 business days

For more information, please visit our About Us Visit the page or FAQ Visit the section.